Returns & Exchanges

At Www, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your Www account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a free pickup through our portal.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your new exchange size within 5-7 business days.